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CallTermination.biz

Support

Do you offer special prices?

No. CallTermination.biz tries to offer best rates so we need to operate with a clear strategy and build special prices on request.

How to use your service?

Simply signup for a VoIP reseller account.

What different routes do you offer?

We offer a budget rate with lowest possible rates and no guaranteed quality and a standard rate with low rates and good quality.

Do you offer special rates for large volumes?

No, we don't.

Do you offer DID numbers?

Yes, we do. You can order DIDs from about 40 countries worldwide. All DIDs are sold as prepaid with a minimum contract time of 6 months.

I haven't received an email confirmation - what to do?

It is possible that you did not receive our confirmation email due to spam filters. In that case, your registration may still have been successful.

How can I acces my recent calls or CDR?

Simply login to your webpanel and choose last calls within the calls section.

How to check latest rates?

Please login and choose rates within the details section.

Is there a manual how to use and setup the reseller system?

Yes. We have designed a seperate homepage where everything is explained in detail. [Mehr]

How to signup for your service?

First you need to create a private user account at our system. After this is done switch to resellervoip.eu and signup for a reseller account to get our reseller rates. [Mehr]

How to switch from user to reseller?

After you have created a standard user account complete the reseller order process.

Do you support premium calls?

No. Premium numbers are blocked. If the billing system did not detect a premium number correctly it will be charged as postpaid.

How long did it take to become an account?

The signup procedure is seperated into two steps. First create the enduser account. After that order the reseller account. Normaly all is done within one workday.

Is there a minimum monthly payment?

No.

Is there a signup fee?

No.

What did it cost?

There is only a monthly fee for the whitelabel reseller system of 39.00 EUR per month.

How long is my payment valid?

Every payment on your account is valid for a full year.

Can I use rates without reseller system?

No. Every reseller account includes a full whitelabel VoIP reseller solution.

Is there a minimum contract time?

No.

You can contact our support team by using our live chat system. If the live support is not avaiable at the moment you will be redirected to our ticket-system automatically.

Actual system information can be found at the status webpage.